Law enforcement agencies must provide the necessary communication aids and services to communicate effectively with people who are deaf or hard of hearing, except when doing so would create an undue burden or fundamentally change the services.

• A. Interpreting Services
• B. Communication Aids and Services
• C. Medical Support
• D. Accessibility Devices

Answer: (B)

The essential idea here is ensuring effective communication with individuals who are deaf or hard of hearing by providing appropriate supports. The best choice—Communication Aids and Services—covers the full range of supports an agency might offer, such as interpreters, captioning, and other tools or services that make communication possible. This umbrella category is what the law requires to ensure access, with the recognized exception that the agency need not provide them if doing so would create an undue burden or fundamentally alter the nature of the service.

Interpreting services are a specific type of support, and accessibility devices describe equipment, but neither alone captures the full obligation. Medical support isn’t about facilitating communication, so it doesn’t fit the requirement.